Connecting with an external email client (IMAP/SMTP)
IMAP/SMTP access is included as standard in every SmartMail plan; you do not need to purchase an additional service. Mailboxes can connect to common desktop mail programs and the phone's own email app. All past emails, including the archive, are also visible in the program; emails continue to appear in the SmartMail web dashboard and mobile app.
- Administrator
- User using an external program
What is connecting with an external email client (IMAP/SMTP)?
IMAP/SMTP access is included as standard in every SmartMail plan; you do not need to purchase an additional service. Who can do this: Administrator; User using an external program. The program connects to the mailbox and shows all emails, including the archive; emails continue to appear in SmartMail as well. Mailboxes can connect to common desktop mail programs and the phone's own email app.
Connection details
| Setting | Value |
|---|---|
| Incoming server (IMAP) | imap.smartmail.com.tr |
| IMAP port | 993, encryption SSL/TLS |
| Outgoing server (SMTP) | mail.smartmail.com.tr |
| SMTP port | 587, encryption STARTTLS (recommended) or 465, encryption SSL/TLS |
| SMTP authentication | On (same username and password as the incoming server) |
| Username | Full email address (e.g. [email protected]) |
| Password | Mailbox password (not your SmartMail login password) |
Finding the mailbox password
In SmartMail Management, open Email accounts and click Credentials on the card of the mailbox to connect.
Note the value in the Mailbox username field 1; this is the full email address of the mailbox.
Click Show password and copy the mailbox password 2. If necessary, you can set a new password from the same window.
When adding a new account in the email program, enter this username and password with the server and ports in the table above. The same information is also written in the Email program settings box in the window 3.
- 1Username
- 2Mailbox password
- 3Server and ports