My domain is not in the list
The Domains list in SmartMail Management shows the domains assigned to your organization. Adding or removing a domain and changing the primary domain are done by Smart360; if the domain you want to use is not in the list, it is requested from Smart360.
- Administrator
My domain is not in the list: what should I do?
The Domains list in SmartMail Management shows the domains defined for your organization. Who can apply this: Administrator. When a domain is defined, it appears in the list and becomes selectable in the mailbox creation form. Adding or removing domains and changing the primary domain are done by Smart360; if the domain you want to use is not in the list, it is requested from Smart360.
What to do
In SmartMail Management, open Domains and check the list.
If the domain is not in the list, create a request to add the domain from the Support section in the Smart360 dashboard.
The domain's DNS records are in the Smart360 documentation Adding DNS records is explained on the page.