# Signing in to SmartMail | SmartMail Documentation

> Step-by-step for users: log into SmartMail with a single password using your Smart360 account; switch to other Smart360 products without logging in again.

Source page: https://smartmail.com.tr/en/belgeler/kullanici/giris-yapma

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# Signing in to SmartMail

The user signs in to SmartMail with a Smart360 account: the password is requested in one place, on the Smart360 sign-in screen, and the user then returns to the SmartMail dashboard. With the same session, you can move to other Smart360 products without entering your password again.

- Every user who has been assigned a mailbox

## How do you sign in to SmartMail?

The user signs in to SmartMail with a Smart360 account: the password is requested in one place, on the Smart360 sign-in screen, and the user then returns to the SmartMail dashboard. Who can do this: any user to whom a mailbox has been assigned. The dashboard shows the mailboxes assigned to you. With the same session, you can move to other Smart360 products without entering your password again.

## Steps

Open your organization's SmartMail address in the browser. Your administrator or the invitation email from Smart360 tells you the address.

On the Smart360 login screen that opens, enter your username and password.

Once login is complete, the SmartMail dashboard opens automatically.

**Result** The dashboard shows the mailboxes assigned to you. If you also use other Smart360 products, you can switch to them with the product buttons in the top bar without signing in again.

**Multiple devices**You can stay signed in on multiple computers, phones and tabs at the same time with the same account; signing in on one device does not sign you out of another. The session stays open in this browser: opening a new tab, clicking a notification or closing and reopening the browser does not ask for the password again. The session closes only with **Sign out** or after 10 days of no use. When you sign out, all SmartMail tabs in this browser also close; sign out when you finish on a shared computer.

**Using with a mail program**You can also use your mailbox with desktop mail programs or your phone's own email app; IMAP/SMTP is included in every plan. Incoming server **imap.smartmail.com.tr** (993, SSL/TLS), outgoing server **mail.smartmail.com.tr** (587 STARTTLS or 465 SSL/TLS); username is your full email address, password is the mailbox password (provided by your administrator). Details: [Connecting with an external email program](/en/belgeler/yonetici/imap-smtp-baglanti).

**Attention**If your administrator has given you a temporary password, you are asked to set your own password on first login. If it says "Login could not be completed", click **Try again** after a few seconds.

## Related pages

- [Finding your way around the dashboard](/en/belgeler/kullanici/panel-duzeni)

- [Changing your password](/en/belgeler/kullanici/parola-degistirme)

- [I can't log in](/en/belgeler/sorun-giderme/giris-yapamiyorum)

- [Connecting with an external email client (IMAP/SMTP)](/en/belgeler/yonetici/imap-smtp-baglanti)

- [SmartMail features](/en/ozellikler)